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AT&T Customer Assistant

Position Type:
Full-time
Experience:
1 - 2
Salary Range:
$10.00 - $13.00 Hourly
Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more!
Our Customer Assistants are the first point of contact in helping customers with DSL self-installation and service in our high-paced call centers.
What you'll do:
Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up
Assist customers with email, browser, and modem troubleshooting
Interact with other departments to resolve customer issues or provide additional services
In addition to STRONG communication skills, our Customer Assistants must have:
Data entry and problem solving skills
Basic computer skills
Satisfactory results from a background/employment history investigation and drug screening
Ability to work day, evening, night, weekend and split shifts
Qualify on pre-employment screening:
Customer Assistant Test
Internet Services Mini Course II (IS-MCII)
Customer Service Assessment (CSA) - Core/Service Internet Services Mini Course (IS-MC)
Test study guides can be found at www.att.jobs/tips
Salary: $10 - $13/hr
For more information and to apply go to: http://connect.att.jobs/bellaire/call-center
Diversity is the AT&T way of standing apart. AT&T is an equal opportunity employer.

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