Contact Center Representative
3.
9 Bellaire, TX Bellaire, TX Full-time Full-time $17 - $20 an hour $17 - $20 an hour 1 day ago 1 day ago 1 day ago Pride Health is hiring Contact Center Representative to support our client's clinic in Houston, TX.
This is a 3-month contract opportunity with potential of extension.
Duties:
Answering inbound or making outbound calls to customers with queries in relation to their account, in a timely, efficient and professional manner.
Accurately documenting all calls using the appropriate computer systems.
Following up on any unresolved queries and completing any call back requests in a timely manner.
Providing advice, information, and solutions to all customers.
To maintain and develop a strong level of knowledge, and to keep up to date with any new procedures assigned to the campaign you are assigned to work.
To attend monthly meetings to discuss overall performance with your Coordinator along with staff meetings and other department meetings as requested.
Other duties as assigned.
Qualifications:
H.
S.
Diploma or GED- Required 2 years contact center, customer service, &/or other experience in a healthcare setting is required.
Schedule:
Monday-Friday, 7am-7pm and Saturdays, 9am-2pm- candidates must be available to work any of these days or times Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour Schedule:
Morning shift Ability to commute/relocate:
Bellaire, TX 77401:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Bellaire, TX Bellaire, TX Full-time Full-time $17 - $20 an hour $17 - $20 an hour 1 day ago 1 day ago 1 day ago Pride Health is hiring Contact Center Representative to support our client's clinic in Houston, TX.
This is a 3-month contract opportunity with potential of extension.
Duties:
Answering inbound or making outbound calls to customers with queries in relation to their account, in a timely, efficient and professional manner.
Accurately documenting all calls using the appropriate computer systems.
Following up on any unresolved queries and completing any call back requests in a timely manner.
Providing advice, information, and solutions to all customers.
To maintain and develop a strong level of knowledge, and to keep up to date with any new procedures assigned to the campaign you are assigned to work.
To attend monthly meetings to discuss overall performance with your Coordinator along with staff meetings and other department meetings as requested.
Other duties as assigned.
Qualifications:
H.
S.
Diploma or GED- Required 2 years contact center, customer service, &/or other experience in a healthcare setting is required.
Schedule:
Monday-Friday, 7am-7pm and Saturdays, 9am-2pm- candidates must be available to work any of these days or times Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour Schedule:
Morning shift Ability to commute/relocate:
Bellaire, TX 77401:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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